Refund policy

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Refund & Return Policy

Vintage Items All vintage items are sold as-is. No returns or exchanges. Please purchase responsibly.

New Items We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. To be eligible for a return, your item must be unused, damage-free, and in its original packaging. You'll also need the receipt or proof of purchase.

How to Start a Return To start a return, contact us at shop@noticedatelier.com. Please note that return locations will be disclosed when necessary. If your return is accepted, we'll send you a return shipping label along with instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

Damages & Issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can make it right.

Exceptions / Non-Returnable Items Certain items cannot be returned, including vintage items, custom or personalized orders, and personal care goods. We also do not accept returns for hazardous materials, flammable liquids, or gases. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges Exchanges are reviewed on a case-by-case basis.

Refunds We will notify you once we've received and inspected your return and let you know if the refund is approved. If approved, you'll be automatically refunded to your original payment method within 10 business days. Please note it may take additional time for your bank or credit card company to process the refund. If more than 15 business days have passed since approval, contact us at shop@noticedatelier.com.